Metcalf.
How many more
times are we going to watch this?
''See them living,'' he said,
''right in front of you.''
lt's something about
these home movies.
Lecter keeps saying,
''You looked, but didn't see.''
Lecter says a lot of things.
Sad damn thing.
But we already knew that.
We can't afford
to let Lecter waste our--
No. Again.
Your dissertation must be
nearly finished, Mr. Crane.
Nearly.
lt's nice to be able to connect
a face with a name...
after all our correspondence.
But, you know, you don't look
like l imagined you looked.
What did you think
l looked like?
Different.
Thank you.
Right there! There.
That's what he wanted
the bolt cutter for.
To cut that padlock
and go in through the basement.
But that's a different door.
l don't get it. The one l saw
was flush steel with deadbolts.
Jacobi had a new door installed.
Beginning of January, l think.
lt's in here somewhere.
Think he cased the house
with the old door?
He brought the bolt cutter,
didn't he?
He was sure he'd need it.
Why case it two months
in advance and not check it?
l don't know. He was ready
with the bolt cutter...
like at the Leeds' house.
There he was ready
with a glass cutter.
He must've seen the glass when
he walked in the neighborhood.
No. You can't see
that door from the yard.
There's a porch lattice
in the way.
Jack, he knew
the inside of the houses.
Remarkable, isn't it?
Two hundred years old.
Yet so fresh.
So vivid.
He almost looks alive,
doesn't he?
We've just gotten
a report here from the....
Do you still have
the Jacobis' check stubs...
and credit card statements?
We're looking for any kind
of service call or purchase...
that might've required
a stranger...
to enter the house.
-A repairman, delivery guy.
-Anybody in the house.
-Yeah.
-We checked.
l know we checked that...
but now we got to go back
to before January.
-Last year's purchase orders.
-Yeah.
-No collar.
-But please hurry. lt's urgent.
No collar.
-Metcalf says--
-No collar.
The dog had no collar
in a neighborhood of dogs...
but he knew which was theirs.
Same with the Jacobis' cat.
No collar, but he knew.
He knew about the padlock.
He knew about the pane of glass.
He knew the layout.
He knew how to get in.
Every goddamn thing he needed
to know was on this....
Oh, Jesus.
ls Metcalf still on the phone?
Give it!
Byron, it's Graham.
You said Niles Jacobi took a few
keepsakes. Do you have a list?
Yeah, right here.
l need to know if something
he took was a home video.
A full-length VHS tape,
compiled from shorter tapes.
-l see one videotape.
-Yes?
But it says, ''Meet the Jacobis. ''
lt's Chromalux.
We just got a fax.
An incident
at the Brooklyn Museum.
A guy attacked two employees,
and get this...
ate the Blake painting.
What?
That's him. lt's got to be.
lf that painting meant so much
to him, why destroy it?
And why didn't he kill
those two women at the museum?
They both got
a good look at him.
Maybe he's trying to stop.
Mr. Crawford,
all you've got is a hunch.
l've got 382 employees,
and they've got a union.
l can't just turn you loose
on their files.
Not without a court order.
There are privacy issues.
The company's exposure.
One of the employees
has already killed 1 1 people...
that we know of.
lf he gets away tonight...
what's the company's exposure
on that?
-l'll get our lawyers here--
-We don't have time for that.
Listen!
We're looking for a white male,
25 to 35...
-right-handed with brown hair.
-No--
Listen! Please. He's strong.
He's possibly a bodybuilder.
He might have some kind
of facial disfigurement.
He drives a van
or a panel truck.
That sounds like Mr. D.
Oh, my God.
Who's Mr. D?
Francis Dolarhyde,
Manager of Technical Services.
What does he do exactly?
He maintains the equipment
for tape transfers.
Would he have access
to people's home videotapes?
He has access to every tape
that comes through here.
Thanks for dinner,
and